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Connectly now backed by Alibaba taps AI to personalize text messages to customers

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Conversational UX: The missing piece in your chatbot strategy

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Slack has filed an antitrust complaint over Microsoft Teams in the EU

Exsecurity chief accuses Twitter of cybersecurity mismanagement in an explosive whistleblower complaint

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SIM swap hacker caught in Florida

Crypto pioneer David Chaum says web3 is computing with a conscience

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Omnichannel customer messaging platform Superchat raises 156M round led by Blossom

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WhatsApp founder Brian Acton says Facebook used him to get its acquisition past EU regulators

Snap upgrades its AR Shopping features with realtime pricing more product details

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LTE flaws let hackers easily spoof presidential alerts

How to implement an effective chatbot program

Snap had its best quarter in four years

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Following lawsuits Snapchat pulls its controversial speed filter

Postscript takes in 65M so Shopify merchants can send more personalized texts to customers

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Twitters spin on the close friends story might be on its way soon

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Facebook Messenger provides governments agencies with free developer tools to combat Covid19

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How to FutureProof Your Innovation

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Web3 messaging infrastructure Notifi raises 10M seed round coled by Hashed Race Capital

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Quiq acquires Snaps to create a combined customer messaging platform

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TexasBased Startup SayHey Messenger Takes on Instant Messaging Giants

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Decoding Body Language in the Workplace

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Messenger celebrates its 10th anniversary with new features and a plan to become the connective tissue for realtime experiences

Europe says yes to messaging interoperability as it agrees major new regime for big tech

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Snapchat knows you want to see what youd look like in the metaverse

Quibi is the antiTikTok thats a bad thing

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Instagram founders join 30M raise for Loom work video messenger

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Take Blip lands 70M to grow its omnichannel messaging service

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Cybersecurity 101: How to choose and use an encrypted messaging app

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Meet Seen a new app for friends to record reactions to TikToks and other content

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Twitter hints at new threaded conversations and whos online features

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Signal the encrypted messaging app is currently down for many users

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The Best Platforms for Building a Chatbot

Top Twitter execs including heads of revenue and consumer products are out following Musk deal

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Twitter will hide false tweets from highprofile accounts during times of crisis

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TMobile hit by phone calling outage

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Element acquires Gitter to get more developers on board with the open Matrix messaging protocol

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Stealthy wants to become the WeChat of blockchain apps

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Connectly taps automation to nudge shoppers to complete purchases

Tiger Global backs SaaS omnichannel social commerce platform SleekFlow in 8M funding

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Geek of the Week: Entrepreneur and expoker pro Phil Gordon places his latest bet on Chatbox

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Googles new campaign attempts to publicly pressure Apple into adopting RCS

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Twitter testing a feature that shows how many are talking about tweets

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Twitter latest filing admits to risk of losing advertisers and staff due to Musk takeover

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Snapchats new Director Mode will help anyone become a video creator

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Social subscription Snapchat is already faring better than Twitter Blue

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Proofpoint acquires Cloudmark for 110M in cybersecurity consolidation play

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TikTok is giving China a video chat alternative to WeChat

How to Rebrand Your Startup: An Uber Case Study

PubNub raises 65M to build and run data streams for messaging presence and other realtime aspects of virtual spaces

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Premium A2P and P2A Messaging Market 202128 surge promising growth with Tata Communication CLX Communication ATT